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Compliance documents

What EDFlow publishes, what is shared under NDA (the security review pack, PIA and TRA inputs, penetration test summary, questionnaire answers), the SOC 2 position stated accurately, and how to request documents.

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Public

Everything in IT and security: architecture, data flow, PHIPA roles, controls, threat model summary, residency, sub-processors, accessibility, identity, network requirements, service levels, audit logging, AI governance and privileged access.

Under NDA: the security review pack

DocumentStatus for a pilot
Architecture and data-flow diagramsReady
Data inventory and classificationReady
PIA input (agent, electronic service provider, voluntary HINP duties)Draft, completed with your privacy office
TRA input, including the AI statementDraft, completed with your security team
Controls narrative mapped to the SOC 2 criteriaReady
Questionnaire master answers (CAIQ v4, SIG Lite); hospital-specific sheets answered from themReady
Penetration test summary letterBefore live; then annually and after major changes
SBOM and dependency policyGenerated in CI
Accessibility conformance report (VPAT 2.5 INT)Ready
Incident response and breach notificationRunbook
Privileged access and change controlReady
Support schedule, SLOs and DR evidenceReady

SOC 2

There is no SOC 2 report yet. A readiness assessment is under way; a Type I report is targeted before live and a Type II after a 6-month observation window. Until then, the pack includes our own control narrative mapped to the SOC 2 criteria, plus the SOC 2 reports of the infrastructure provider that holds live data (AWS). Those are carve-outs: they cover AWS's controls, not ours. Convex Cloud's SOC 2 covers only the sandbox and showcase. No bridge letter is offered, because there is no report period to bridge yet.

Other assurance

  • Cyber and technology E&O insurance (carrier and limits in the pack).
  • Background checks, annual privacy and security training, confidentiality agreements and quarterly access reviews for staff with privileged access.

Request the pack

Use the contact page on the product site (https://edflow.space/contact) and choose Security review. Tell us your organization and role. We share the pack after an NDA is signed, and we answer your own questionnaire from the master answers.

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