Accessibility
EDFlow accessibility conformance for hospital reviewers: WCAG 2.2 AA on every surface, how it is tested (axe in CI, keyboard, screen readers, Dynamic Type and font scale), the conformance report, and known issues.
Every patient, family, staff, admin and display screen targets WCAG 2.2 level AA, and so do these docs.
How it's tested
| Method | Where |
|---|---|
| axe (WCAG 2.2 AA rules) | Every web end-to-end test, light and dark, English and French; build fails on a violation |
| Keyboard | Every flow operable without a mouse; visible focus; shortcuts documented |
| Screen readers | VoiceOver (macOS, iOS), TalkBack, NVDA and JAWS on release candidates |
| Text size | Web at 200% on a 360-pixel phone with no horizontal scroll or clipping; iOS Dynamic Type to the largest accessibility sizes; Android font scale 200% |
| Colour | Status never by colour alone (greyscale snapshot tests); contrast checked on tokens |
| Motion | Reduced motion honoured; no flashing; notices fade in 200 ms at most |
| Target size | Controls at least 44 px (48 px for patient request tiles); every swipe action has a button |
Patient-specific design
- Plain language at grade 6 to 8, checked in CI.
- The "I feel worse" screen and delay notices take focus and announce their title.
- Stage changes are announced politely without moving focus.
- English and French everywhere, plus safety messages in up to five community languages.
Conformance report
An Accessibility Conformance Report in VPAT 2.5 INT format is part of the security package, with the known issues from the latest CI run. Request it from Compliance documents.
Reporting a problem
Report accessibility problems through the contact page on the product site; they are triaged like defects.
Related
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Subprocessors
Every EDFlow sub-processor with its purpose, whether health information can reach it, the data categories, its location and when it applies, from the single list shared with the privacy page and the security review pack.
Identity and SSO
Staff identity in EDFlow: Microsoft Entra ID setup, MFA policy per role, the session policy table, SCIM provisioning and deprovisioning, and how patient and family access differs.